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Italy tells Meta to suspend its policy that bans rival AI chatbots from WhatsApp
December 24, 20251 min read0 views
R
Ram Iyer
Contributing Writer
Source:TechCrunch AI
Italy has ordered Meta to suspend its policy that bans companies from using WhatsApp's business tools to offer their own AI chatbots on the popular chat app.
The Italian Competition Authority (AGCM) on Wednesday said it had found enough cause in its ongoing investigation into whether Meta was abusing its dominant position in the market to offer its Meta AI chatbot within WhatsApp to order the suspension of the policy.
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